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Zen Habits

By Leo Babauta

7 Simple Ways to Serve, Solve and Delight Customers

I read an interesting tweet from my friend and entrepreneurship savant, Bryan Franklin that said:“I noticed that the speakers with $1-$3M businesses were fascinated with marketing, and the speaker with $100M biz was fascinated with customers.”And, shortly after that, I scanned down my tweet-stream to notice a gazillion or so links to articles and posts that reveals X ways to get more

The Components of a Successful Client Relationship

Working with clients is a tough job but someone has to do it, and most of the time it’s us! While the concept of giving your clients exactly what they ask for seems a daunting task, I’ve come to accept that there are certain invaluable truths which freelancers need to underpin.

Minimal Desk with VIKA Molinden Legs

Materials: 2x Vika Moliden - Underframe, 2x Vika Moliden - Leg Description: For my studio office, I required a wide enough desk to accommodate my laptop, a secondary big screen and a flatbed scanner while leaving some additional room for paperwork. The desk had to look minimal and contemporary, and also fit my small sized office (4mx4m), and not cost a fortune.

The Quest for the Best Budget

This is a guest post from Robert Brokamp of The Motley Fool. Robert is a Certified Financial Planner and the adviser for The Motley Fool’s Rule Your Retirement service. He contributes one new article to Get Rich Slowly every two weeks. We can do two things with our money: spend it or save it. (Actually, there are other possibilities — eating it! smoking it!

How to Know When to Quit

How would you feel if someone called you a "quitter"?My guess is – not good. You might feel hurt, guilty or upset. You almost certainly wouldn't feel proud of yourself.Quitting gets a bad rap. We're often encouraged, from an early age, to stick with our projects at all costs – even when we're totally fed up.

Finding the Right Time to Speak Your Mind

“It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt.” — Mark Twain In some situations, it is better to keep your thoughts and ideas to yourself, rather than broadcasting them for the world to hear.

A Story of Parenting & Happiness

Photo by Sara Lando By Tina Su (Editor’s note: written 5 days ago) I’ve been feeling pretty scattered lately. I think it’s because it’s been 3 weeks since I had quality alone time, and somehow in that time, taking care of myself slipped to the bottom of my priority list, again. Yes, I know it’s important.

Top 10 Characteristics of GREAT Project Managers

Managing creatives is a very delicate – and under-appreciated – art. We look at the qualities that empower great project managers to succeed where others fail.

Video: Want to Have Fun and Make Friends? Join or Start a Group.

Video: Join or start a group. 2010 Happiness Challenge: For those of you following the 2010 Happiness Project Challenge, to make 2010 a happier year – and even if you haven’t officially signed up for the challenge -- this month's theme is Friends. Last week’s resolution was to Show up. Did you try to follow that resolution? Did it help to boost your happiness?

APR, APY, and Mortgage Math: A Real World Example

I have lots of readers here in the central Iowa area, so it came as no surprise to me that when I began hearing an ad frequently on local radio advertising a particular mortgage product in terms that were a bit on the confusing side, I received an email about it. Jim writes in: I just heard an ad on the radio offering a 3.99% mortgage. That makes sense to me.

Waste Less Food, Save More Money

Coming home after more than three weeks in Europe, our refrigerator was practically bare. Kris and I love food, and our fridge is usually filled to the gills with tons of good stuff, so seeing the vast emptiness was almost shocking. But in a good way. One of the drawbacks to keeping a full fridge is that we sometimes lose track of what we have on hand.

Posh Candy Grab Bowls

Materials: ARYD + plastic bowls + screws + metal washers Description: 1. Pre-drill into the top of the ARYD candle holder with a metal bit. 2. Drill a hole in the center of the plastic bowl. 3. Place the screw through a large metal washer, then through the bowl. 4. Screw into the ARYD candle holder. I used several different ARYD holders and different bowls for an interesting grouping.

And the first winner in our Kindle Wireless Reading Device giveaway is…

Thank you to EVERYONE (all 10,738 of you!) who are now following @Unclutterer on Twitter and who are participating in our Kindle giveaway. Now, let’s get on to the good stuff … At 10:00 a.m.

Making It All Work – Getting Control: Organizing

This is the seventh entry in a twenty part series discussing the wonderful time and priority management book Making It All Work by David Allen. New entries in this series will appear on Tuesday mornings and Friday mornings through December 10. So, you’ve dumped all of the stuff out of your brain and you’ve put it into appropriate places, but how do you use those places?

Resources for Traveling Freelancers #2: Free Accommodation

credit: whateva87 @ Flickr This is the second article in my series of resources for the traveling freelancer.  You can find the first one here. Finding Friends & a Place to Live through Hospitality Exchange When traveling extensively a person starts to feel a bit alone and her wallet starts to get lean quickly.  Measures must be taken to alleviate these negative side effects when living out